MobileDay will join you to your calls with one touch dialing as the host if you have saved your host conference settings within the app.
You will be prompted to do this the first time you use MobileDay, but you can add or edit this at any time. It is necessary to save your host conference services prior to joining a call as host because many invitations do not contain any host PIN information for security reasons. We keep your host PIN securely linked to your participant code and insert it where necessary.
To set up a conference number:
1) In MobileDay, go to “Menu” and tap “Conference Services.”
2) Tap New (+ on Android), choose “Host,” and follow the wizard to set up the conference service.
Note: you never need to enter prompts (*, #, 1, etc.). MobileDay will take care of those for you when you join the call.
Step 1 – Enter the Conference Service Name and Dial-In
Give the conference number a name that you’ll recognize. It can be any name you want (e.g., My Sales Bridge, My Number).
Enter the dial-in number provided by your conference service provider. Do not enter the country code or prefixes– just the local number.
If you are not already familiar with your conference bridge number, an extension field may appear after you enter the dial-in number. If your conference service requires an extension before the host code (e.g., “press 2 to start a conference call”), (e.g., “press 2 to start a conference call”), please enter the extension in this field.
Step 2 – Enter Your Guest Code
Enter the code that your guests must enter to join the call. This is sometimes called the participant code.
Step 3 – Enter Your Host Codes
Enter your host access codes in the same order that you enter them when you normally start a call as the host. If your conference service only requires you to enter one code, then only enter that one code here. If your conference service requires you to first enter the participant code and then a separate host code, enter both here in that order.
Make sure to save the setup. If you have set up your conference correctly, you will be connected as the host for this conference service whenever we see the participant code that matches it within an invitation. If you have trouble, please tap “Get Help” under your Support within your MobileDay Menu, and we’ll help you fix it.